Mail Program Doesn't Open on Tell a Friend Screen

If you are using Google Chrome and are trying to use the "Prepare Email" button on the Tell a Friend screen but it is doing nothing the problem is likely due to Chrome being set as the "default program" for the MailTo feature.  Here's how to fix that:
 
  • In Windows, open your Control Panel.
  • Choose the Default Programs option:
  • Select the "Set your default programs" option.
  • After the screen poplates, in the left pane, click/tap on your email program.  We're using Microsoft Oulook as our example.
  • Click the "Choose defaults for this program" option on the bottom right.
  • Set the check mark for the "MAILTO" protocol and click the Save button in the bottom right corner.
  • That's it!  Now you can go back to the Tell a Friend page and click the Prepare Email button and it should bring up your email program.

Add Feedback